BESPOKE

Our priority is to understand your requirements so that we can create a bespoke package that fits in with your everyday schedule.

Time Management

Our investment in Ezitracker allows us to monitor staff attendance and ensure efficiency.

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QUALITY

ISO 9001 accredited
ISO 14001 accredited
SafeContractor approved

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PERFORMANCE

The use of CleanLink's advanced technology improves performance.

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relationships

What our clients think about us,
the vital part of our approach.

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time management    

  • Ezitracker manages remote workforces
  • Our staff clock on and off using a computerised telephone system
  • We can monitor real-time working and report on employee performance
  • Area managers are immediately alerted on any employee absences or any other issues
  • All cleaning materials, washroom and hygiene supplies are delivered directly by our supplier
  • Correct and timely invoicing and credit control is vital and a high priority

QUALITY

ISO 9001 BAB Certified

  • Driving efficiency and high performance.
  • Continuously interacting with customers to ensure the highest levels of satisfaction.
  • Communicating our quality policy to all our employees to ensure that all is understood and followed.

ISO 14001 BAB Certified

  • Demonstrating our commitment to limiting your environmental impact.
  • Recognising and accepting the responsibilities of the environment, which is an integral and fundamental part of the our business strategy.
  • Providing information and training to employees to raise their awareness and encourage their involvement in developing environmental improvements.
VIEW OUR QUALITY & ENVIRONMENTAL POLICY

performance    

  • Cleanlink Site Manager - The 'Who-Where-When and What' of site management. Controls all aspects of contract management functions, including periodics, work sheets, stores, site budgets, machinery, risk assessments, staff management, training records, payroll, quality audits & management reporting
  • Cleanlink Mobile - The award-winning Mobile App. Using mobile technology enables our Area Managers to work more effectively on site, by providing them with the latest Contract and Staff information and allowing them to update this on site by using a range of functions, speeding up activity and response times resulting in better customer service
  • Site Audits - Regular monitoring and quality assessments of standards achieved are the basis of our success, with staff appraisals, health and safety audits and risk assessments
  • Customer Service Reviews - Monthly formal reviews to receive feedback and discuss ongoing and future requirements, is how we measure ourselves
  • Direct Line - Clients have a direct line to their Area Manager - eliminates time spent ringing a call centre
  • Latest Technology - Our Managers use iPhones and iPads via cloud to control data, making Orion virtually paperless

relationships

Orion have been a reliable contractor for over ten years and will continue to be, given their high levels of service and flexibility.

Regional Office Administrator, National Commercial Property Agents
Very responsive to support our requests both at management and cleaner level. Reliable and trustworthy cleaners who deliver on a daily basis. A company who strives to move forward with technology and facility initiatives.

Facilities Manager, International UK Law Firm
Since using Orion's services, things have improved so much that we now also use them in our other office. We have been using Orion for over 3 years and most of the staff that started with them then are still here now. This makes it easier for us as they've all become familiar with the building - we know what to expect.

Facilities Manager, International IT Solutions Provider
They always have a professional attitude and a consistent level of service. Orion are value for money, although they are not the cheapest, you certainly get what you've paid for — an excellent service.

Director of Property Services, Leading Healthcare Workforce Solutions Provider